Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Soft tissue injuries like whiplash are common in car accidents, but did you know concussions are, too? Most people think of concussions as a sports-related injury for high impact activities like football or hockey, but anytime a person’s head is shaken or jerked it can lead to a concussion. Even at slow rates of speed, the impact of a collision can jostle the brain enough to result in a concussion.
If you suspect a concussion after a car accident, what should you do?
In addition to promptly seeking medical treatment, you should also contact a Milwaukee personal injury attorney. Concussions are serious injuries that can lead to long-term effects and costly medical treatment. Rather than enduring the back-and-forth of insurance negotiations, allow an experienced attorney to advocate for the compensation you deserve while you focus on taking care of yourself during recovery.
Here is a quick overview of concussions including symptoms to look for, the importance of medical treatment, and how to seek compensation for your injuries.
Concussions are not always obvious, as there may not be any immediate symptoms. In fact, symptoms may not appear until a few days to a few weeks after the trauma or may never manifest at all. In cases where a concussion is apparent, immediate symptoms may include confusion, dizziness, blurred vision, slurred speech, nausea, head and neck pain, or fatigue. However, symptoms vary, and therefore, any behavior change or abnormal feeling after head trauma should be considered as a possible sign of a concussion and immediate medical attention is necessary.
Sometimes, a mild concussion can be treated with physical and mental rest while the individual symptoms, such as a headache, are treated separately with medication. However, in severe cases, rehabilitation or physical therapy may be necessary to help the brain recover from the concussion. Brain damage can result in lost connections, requiring the brain to re-learn important functions related to memory, speech, and performing simple tasks.
A concussion is a traumatic brain injury. Even a mild concussion must be taken seriously, given immediate medical attention for proper diagnosis and treatment. Regardless of whether there are obvious symptoms, a medical evaluation should happen within a few days of the trauma even when emergency care is not warranted. Without proper diagnosis and treatment, concussions can result in ongoing complications including post-concussive syndrome and permanent brain damage.
In addition to recovering your medical costs, you may also be entitled to lost wages and compensation for related pain and suffering. While the medical costs of treating a concussion can be significant, the impact to your life can also be substantial. This is why it is important to have an experienced personal injury attorney to advocate for you, so that you can recover the full financial compensation you deserve.
Contact Natasha Misra Law today to schedule a free consultation.

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.