Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Experiencing a car accident can be a traumatic and overwhelming event, especially if you've been rear-ended. Understanding the proper steps to take after a rear-end collision is crucial. This guide will walk you through the essential actions you should consider, emphasizing the importance of seeking professional legal assistance from a Milwaukee car accident attorney to navigate the aftermath.
Immediately after a rear-end collision, prioritize your safety and the safety of others involved. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries. If anyone is hurt, call emergency services immediately.
Contact the local police to report the accident and make sure an official report is filed. The accident report can serve as a crucial piece of evidence when dealing with insurance claims or legal matters. Depending on the severity of the accident, law enforcement may or may not come to the scene. If possible, it is preferred for law enforcement to respond to the scene to conduct an investigation of the accident. If law enforcement does not come to the scene, then you should self-report the accident at the police station or online.
Exchange information with the other party involved in the accident. Get their name, contact details, and insurance information, and note the make, model and license plate of their vehicle. During this process, be sure to not admit to anything to the other party as that could be used against you later. Gathering contact information will be crucial when filing a claim with insurance or if legal action becomes necessary.
Take pictures of the accident scene, including all vehicles involved, any visible damage, and the surrounding area. Note the weather conditions, traffic signals, and any relevant road signs. These details can serve as valuable evidence later on. Also, obtain the name and contact information for any witnesses to the accident.
It’s important to seek medical attention at the onset of injury. Some injuries, such as whiplash, may not manifest symptoms until hours or days after the accident. Documenting your injuries will be important for both your health and any potential legal proceedings. Take photos of any bruising or visible injuries.
Navigating the legal complexities of a car accident case, especially if you've been rear-ended, can be challenging. A Milwaukee car accident attorney can help you by negotiating with insurance companies and getting you the compensation you deserve.
Being rear-ended in Milwaukee can lead to a range of challenges, but taking the right steps immediately following the accident can significantly impact the outcome of your case. Natasha Misra Law is your ally in securing compensation for any damages and navigating the complexities of the legal process.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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