Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
If you have been in a car accident, it is important to seek medical treatment as soon as possible to identify and treat all car accident related injuries. Some car accident injuries are obvious, like a broken bones, cuts and bruises. Others may not be so obvious, such a soft tissue injuries and brain damage.
The following have been identified as the most common car accident injuries.
The most common injuries sustained in a car accident are soft tissue injuries. In a car accident, connective tissue such as tendons, ligaments and muscles may be damaged by the force of impact.
When filing an insurance claim, these types of injuries are often difficult to prove. Succeeding on a personal injury claim involving soft tissue injuries may hinge on a medical examination.
If you have sustained soft a tissue injury related to a car accident, it is imperative you should seek immediate medical attention for a diagnosis.
Other common injuries suffered in auto accidents include cuts and lacerations. These injuries may be caused by loose objects in the car, such as books, cell phones, sunglasses and coffee mugs. These loose items may become airborne, creating a hazard of injury. Glass may also break, metal may be bent and sharp edges may become exposed during a car accident.
Cuts and lacerations are often treated with stitches or surgery. Minor cuts and lacerations may heal over time, but more severe cuts can lead to long-term health complications, permanent disfigurement and painful scarring.
Documenting these injuries following a car accident can help you prevail on your personal injury claim. In addition to seeking medical treatment, you may want to photograph your injuries following the accident.
Broken bones are another common form of injury to follow car accidents involving high-speed collisions. Impact with the interior components of like the steering wheel, dashboard and even an airbag can lead to broken wrists, arms, legs and ribs.
Like major cuts and lacerations, broken bones will require medical treatment. Broken bones are often treated with casts or surgey, depending on the severity of the break. Injuries involving broken bones may take months to heal in addition to years of physical therapy. in the most serious cases, broken bones can cause long-term damage and affect your quality of life.
When making an insurance claim for an auto accident, you will need to take into account any ongoing medical expenses related to broken bones. For example, your injuries may require ongoing surgery or physical therapy.
Head injuries caused by a car accident may be more difficult to self-diagnose, which is why seeking a proper medical evaluation immediately following an accident is so important. Head injuries can range from a concussion to traumatic brain injury, and can significantly impact your quality of life.
Some injuries may not be visible following a car accident. For example, internal bleeding and damage to organs may occur in car accidents. Such injuries require immediate medical attention and treatment.
Injury to the spine, neck and back are other common car accident injuries, the most common being whiplash.
Whiplash, which is a form of soft tissue injury, occurs when connective tissue in the back is stretched due to sudden rapid movement.
In the worst of cases, spine, neck and back injuries may also lead to paralysis or even death. Those suffering from pain in their spine, neck or back after a car accident should consult a doctor for a proper diagnosis.
If you are injured in a car accident, you should seek immediate medical attention for diagnosis and treatment. If you have been injured in a car accident in Wisconsin, you should also seek the advice of a Milwaukee car accident lawyer. Call Milwaukee personal injury attorney Natasha Misra at 1-800-989-6385 for a free case consultation.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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