Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
When you are involved in an auto accident that is not your fault, you are considered the victim of the accident. It is important to preserve your legal rights to the fullest recovery possible. As a Milwaukee car accident lawyer, the following are common mistakes that I observe auto accident victims make on a regular basis that you can avoid.
After an auto accident, it is important to contact law enforcement so an official investigation is conducted of the accident. When you report an auto accident to the police, an officer will generally respond to the scene and investigate how the accident occurred. Additionally, law enforcement will routinely create an accident report which contains important information relating to the accident.
Taking photographs of the scene of the accident and damage will help preserve evidence of how the accident occurred. Many people carry smart phones, which allow them to take photographs at the scene. It is important that all car damage be photographed before the cars are moved. The scene of an auto accident may change the following day. Additionally, any and all injury photographs should be taken to document injuries.
In many cases, there are witnesses at the scene of an auto accident. Unfortunately, auto accident victims often fail to obtain the contact information of individuals who witness the auto accident. Witness statements can preserve evidence relating to how the accident occurred, along with their observations as to the accident scene and the injuries you sustained.
Auto accident victims often experience an adrenaline rush immediately following an accident. For such reasons, you may be failing to report your injuries sustained in the accident. It is important that your injuries be reported to law enforcement. Additionally, you should seek any necessary medical treatment relating to your auto accident injuries.
When law enforcement responds to the scene of the accident, you should make sure that you clearly articulate your understanding of how the accident occurred to the officer. Your statements following an accident are extremely important given the close proximity to the accident.
You may feel sympathetic to the person who caused the auto accident. However, you should remember that you are a victim in this matter. By obtaining accurate and full contact information from this individual, you can hold hold him or her accountable for their actions.
You may avoid seeking the appropriate medical attention you need to make a full recovery following an auto accident. By seeking necessary medical treatment for your injuries, and following the recommendations of your medical doctors and providers, you will be able to make a full physical recovery. Moreover, your medical bills will help support any claim you have against the insurance of the driver who caused the accident.
Insurance companies are seeking to resolve claims for as little as possible, as soon as possible. They do not have an incentive to gain your trust, protect your legal rights, or maximize the financial recovery you are due. For such reasons, you should always consult with a car accident lawyer before communicating with the insurance company of the driver at fault.
You should take the time to understand your legal rights following an auto accident that is not your fault. You may be entitled to claim damages not only for property damage to you car, but also for medical bills, pain and suffering, and loss of earning capacity. A car accident attorney can help you preserve your rights and seek all the damages you deserve.
Be sure that you fully understand the paperwork and consult with a Milwaukee car accident lawyer before you sign anything. For example, insurance companies will often request accident victims to sign medical authorizations. However, these medical authorizations may not be in your best interest and will ultimately allow the insurance company to request any and all medical records from your past and present. For such reasons, it is important that you consult an attorney before signing anything.
If you have been injured in an accident that was not your fault, please consult a Milwaukee car accident lawyer. This will relieve you of the stress and burden following an accident. It will allow you to focus on your injuries and treatment in order for you to reach an optimum recovery.
If you have been injured in an auto accident, you probably have a lot of questions. I offer free consultations for auto accident victims and will be happy to discuss your case. If you are unable to visit me in my office, I will come to you. Please call (414) 210-3834.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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