Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
With snow on the ground, frozen lakes and warm homes, Wisconsin winter can be beautiful. However, it can also be quite dangerous. Roads may be icy. Snow may cause lack of visibility. Car breakdowns are also more common due to the harsh weather conditions.
Should you find yourself in a car accident or broke down on the side of the road during winter weather, having a winter emergency kit packed in your car can be extremely helpful. In some cases, having a well-stocked emergency kit may mean the difference between death and survival.
If you haven’t already done so, you should begin putting together an emergency kit for your next road trip. What you include in your emergency kit will depend on where you drive, how far your drive and if you are traveling with family. In any case, here are the basic essentials every winter driving emergency kit should include.
A basic first aid kit should contain bandages, antiseptic towels, gauze and a first aid manual. The Red Cross also advises drivers to carry the following:
If you are stranded on a rural road because your car broke down, having a few basic automotive tools in the back of your car may help you get back on the road. Many of these tools come stock in new cars, but it never hurts to check your cargo and make sure you have what you need to get out of a tough situation.
A basic emergency kit should include jumper cables, a tire jack, a spare tire and a screwdriver, but you don’t need to stop there. If you are travelling on back roads and more rural areas, consider packing a shovel, an ice scraper, a wrench and other useful tools.
In addition to car tools and a first aid kit, your basic emergency kit should include other items that will help you stay warm, hydrated and enhance visibility. In your emergency kit, pack a flashlight with extra batteries, a large bottle of water and a few snacks. You may also want to pack a heavy blanket in case you have to wait for a tow.
If you are traveling greater distances, consider bringing enough food to last 24 hours. Also, keep a fully charged cell phone charger in your emergency kit in case your cell phone loses its charge. Lastly, you may want road flares or reflective cones to help other drivers safely pass by.
In addition to packing a basic emergency kit, don’t forget to take a few precautions before hitting the road. Check your tire pressure, oil and car battery to make sure your car is safe to drive. Also take time to fully charge your cell phone before leaving your house. Finally, dress for the weather. Wear a heavy winter coat, boots, gloves and a warm hat. Remember, if you are in a car wreck or stranded on the side of the road, you will be without heat.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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