Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Every day, millions of people use rideshare services like Lyft and Uber to get where they need to go. Accidents are inevitable with so many rideshare services on the road, so if you've been involved in a rideshare accident, it's advisable to reach out to an Uber or Lyft accident attorney.
Your Uber or Lyft accident case can take a different turn, depending on the situation. There are specific laws for rideshare drivers and passengers. An Uber or Lyft accident lawyer understands your situation and can help you get the compensation you deserve. Your lawyer will also help you determine the liable party.
Most rideshare accident victims think compensation involves summing up their medical bills and seeking reimbursement from the insurance company. However, if you do this, the value of your losses might be underestimated. Your claim can include more than medical bills. Common damages include:
Your lawyer will help you identify the party at fault and accomplish everything else on your behalf as you focus on healing.
While the rideshare company may seem to have your best interests in mind, they may not be on your side. Rideshare companies and insurers generally focus on keeping these accident settlement costs low. Their representatives can even try to trick you into providing information that can limit your settlement, which is why you need to work with a competent rideshare attorney.
Following these steps after an accident can mean the difference between a successful and unsuccessful outcome:
Determining liability in a rideshare accident depends on the nature of the accident. The at-fault party is responsible for covering all damages. Sometimes it is easy to establish who caused the accident, while other times, it may not be as straightforward. In this case, a lawyer will help you determine the negligent party.
At Natasha Misra Law, we are dedicated to protecting your rights. Therefore, don't hesitate to contact us even when you're unsure whether you have an injury claim or not. Considering what's at stake, you can't afford to risk pursuing compensation alone. Contact us today for a case evaluation if you have been injured in a Uber or Lyft accident.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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