Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Don’t worry, if you were in an accident in Milwaukee, Appleton, New London, or Green Bay, you still could have a solid car accident case even if the police didn’t show up to the scene.
Natasha Misra Law is here to let you know what steps you should take, and how a car accident attorney can help with your case. Let’s look at some of the ways you can help ensure your injury claim stands up in court.
Whether or not the police are present, documenting as much information as possible after a car accident is the first step toward a strong injury claim. Take photographs of the accident scene, your injuries, and any damages to vehicles or property. Exchange contact information with the other driver, including driver's license and auto insurance details. Gather contact information from any witnesses who saw the accident unfold. These details can be invaluable in proving liability and supporting your case in court.
If law enforcement doesn't come to the scene of your car accident, it’s a good idea to be proactive and file a report with the local or state police department. Documenting the incident officially can help establish the facts of the case and create a record for insurance purposes. An attorney at Natasha Misra Law can guide you on the best way to report the accident and ensure that your rights are protected throughout the process.
Even if the police don't show up at the accident scene, seeking medical attention for your injuries is vital for your health and well-being. Delaying medical treatment can not only jeopardize your health but also weaken your personal injury claim - the better you document your injuries and the damages incurred, the stronger your case might be. A Milwaukee Car Accident Attorney can explain more, and assist you in getting the necessary treatment for your health and your case.
Going through the aftermath of a car accident without police involvement can be challenging, but with the help of a skilled Milwaukee car accident attorney, you can protect your legal rights and seek the compensation you deserve. Natasha Misra Law has extensive experience in handling personal injury cases in Milwaukee, WI, and can provide the guidance and support you need to pursue a successful claim.
The other party or the insurance companies could be building their defense right now. Don’t wait to get skilled counsel on your side. Natasha Misra Law is here to help you with your personal injury case, and fight for the compensation you deserve. Schedule a consultation with us to discuss your case and learn how we can advocate for your rights.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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