Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

You weren’t even driving, and now you have whiplash. Or you were t-boned while your friend was taking a left in downtown Milwaukee. It hurts, and the whole situation makes you feel powerless because you had no control over what happened. 

If you’ve been a passenger in an accident in Appleton, Green Bay, or anywhere else in Northern WI, you’ll want to know more about your legal options. Natasha Misra Law, your trusted personal injury law firm in Milwaukee, WI is here to empower you by helping you understand your rights and how you can get the compensation you deserve for your injuries. 

Understanding Passenger Rights in a Car Accident

Passengers have the right to pursue compensation if they were injured due to the negligence of another party. Whether the driver of the vehicle you were in or another driver on the road caused the accident, you may be entitled to seek damages for:

Your Medical Expenses: This includes compensation for hospital bills, doctor visits, prescription medications, physical therapy, and any other medical treatments necessary due to the accident.

Lost Wages: If your injuries prevent you from working, you may be entitled to recover the income you lost during your recovery period, as well as any future earnings if your ability to work is permanently impacted.

Pain and Suffering: This refers to compensation for the physical pain and emotional distress you have endured as a result of the accident and your injuries.

And More: Depending on the specifics of your case, you may also be eligible for additional damages, such as loss of consortium, property damage, or punitive damages intended to punish particularly reckless behavior.

Our Wisconsin car wreck lawyers at Natasha Misra Law are here to help you understand your rights as an injured passenger, reach out today to learn more. 

Determining Liability in a Car Accident Claim

To have a successful case as an injured passenger in a car wreck, it is crucial to determine liability for the accident. Liability could fall on the driver of the vehicle you were in, the driver of another vehicle involved in the accident, or even another party, such as a manufacturer or a municipality responsible for road maintenance. Our Milwaukee car wreck lawyer team will investigate the circumstances of the accident to identify the party or parties at fault and build a strong case on your behalf.

What if I Know the Driver of the Car Who Was at Fault?

The fact that your close friend or loved one caused an accident should not deter you from pursuing a case.  In most circumstances, your case will only involve pursuing their insurance company for compensation.  

Furthermore, the state of Wisconsin has a direct action statute that keeps you from having to file a case directly against a friend or loved one who was driving you at the time of the accident. Wisconsin Statute 632.24 basically says, if you want to get compensation for your injury, you may file suit directly against the insurance company of the at-fault party. 

At Natasha Misra Law, we understand the challenges that injured passengers face after a car wreck. Our dedicated team is committed to providing personalized legal representation and fighting for the compensation you deserve.

Reach Out to Our Milwaukee Accident Attorneys Today

Don't wait to get the help you need - let us advocate for you and protect your rights. Our experienced Wisconsin car wreck lawyers team will review your case, explain your legal options, and guide you through the process of seeking the compensation you are entitled to. Get a lawyer who’s not just another suit today.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.