Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
The City of Milwaukee has allowed the arrival of Lime electric dockless scooters to provide more transportation choices and expand public transport.
The law defines an electric scooter as a device that weighs less than 100 pounds and does not exceed more than 20 miles per hour when powered by an electric motor. Electric bicycles, mopeds, and personal assistive mobility devices, for example, are not electric scooters.
Electric scooters are not allowed to be ridden on sidewalks. Electric scooters are not to be operated on any public sidewalk, pedestrian path in the public parks, or on public school grounds.
Electric scooter riders are instructed to follow all rules of the road. Generally, electric scooters follow many of the same traffic laws as bicycles on the road. When available, electric scooters may use the bicycle lane and any paths designated for use by bicycles.
Riders are encouraged to use helmets while riding an electric scooter. The maximum speed limit for electric scooters is 15 mph.
Drivers of motor vehicles may overtake electric scooters so long as vehicle drivers exercise due care. Vehicles must allow a safe distance, not less than 3 feet clearance, when passing the electric scooter.
When parking electric scooters, the general goal is to keep streets and pedestrian walkways unobstructed. The electric scooter may be parked on the sidewalk or similar areas designated for the parking of bicycles.
It is important that vehicle drivers, electric scooter riders and even pedestrians understand the rules of the road for e-scooters. If you have been injured in an electric scooter accident, you should consult an experienced Milwaukee personal injury attorney - Natasha Misra Law. Call our office today at (414) 210-3834 for a free consultation.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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