Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

You were driving to Appleton and they came out of nowhere. Now your car is ruined, the bills are piling up because you can’t get back to work, and you can barely get out of your chair. 

Someone else’s reckless behavior has deeply affected your life. But how can this person be held responsible for what they’ve caused? 

If you’ve been injured by a drunk driver in Wisconsin, Natasha Misra Law is here to let you know more about how the driver could be held responsible in different court systems. 

The Civil System for Wisconsin Drunk Driving Injuries

The civil system focuses on holding the drunk driver accountable by seeking financial compensation for the damages and injuries you've suffered, while the criminal system deals with punishing the drunk driver for breaking the law.

In the civil system, you have the right to file a personal injury lawsuit against the drunk driver to seek compensation for: 

Medical Expenses: You can recover costs related to medical care, including emergency room visits, surgeries, medications, physical therapy, and any future medical treatments needed due to the injuries caused by the accident.

Lost Wages: If your injuries have caused you to miss work, you can seek compensation for the income you’ve lost during your recovery. This may also include compensation for any reduction in your earning capacity if your ability to work is permanently affected.

Pain and Suffering: This compensation covers the physical pain and emotional distress you have endured because of the accident and its aftermath, including ongoing discomfort, anxiety, and other forms of mental anguish.

Other Damages: Depending on the details of your case, you may also be able to claim additional damages, such as property damage, loss of enjoyment of life, or punitive damages aimed at punishing the drunk driver for their reckless actions.

A skilled Milwaukee car accident lawyer can help you navigate the legal process and ensure you receive the compensation you deserve.

The Criminal System

On the other hand, the criminal system is responsible for holding the drunk driver accountable for their actions. If the driver is charged with operating under the influence (OWI) which is commonly referred to as driving under the influence (DUI), they may face criminal penalties such as fines, license suspension, or even jail time. While the criminal system aims to punish the wrongdoer, the civil system focuses on providing you with the financial relief you need to move forward.

Get Skilled Legal Representation in Milwaukee Today

Being hit by a drunk driver can have lasting physical, emotional, and financial consequences. By getting legal guidance from Natasha Misra Law, you can rest assured that your case is in capable hands.

If you or a loved one has been involved in a car accident caused by a drunk driver, don't hesitate to contact us for a consultation. Let us help you through the legal process and secure the compensation you need to recover and continue. Reach out now and get a lawyer who’s not just another suit on your side.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.