Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
If you've sustained injuries in an accident through no fault of your own, you may have a right to pursue compensation for your medical expenses and other damages through a personal injury claim. However, you shouldn't navigate the personal injury process alone. Insurance companies will begin working from the day of your accident to diminish the value of your claim and persuade you to settle for less than your case is worth.
A Milwaukee personal injury attorney can help you fight the insurance companies so that you receive the compensation you need to pay your medical bills and cover lost wages. Here are just a few ways in which a personal injury attorney can help.
Insurance companies may begin calling you after an accident, asking you to provide statements about what occurred and how you were injured. They may even send an initial settlement offer to you. You should not sign anything or speak with an insurer until you have spoken with a personal injury attorney.
A personal injury attorney will be able to present the facts of your accident to the insurer or other party in a way that maximizes the value of your case. At Natasha Misra Law, our Milwaukee personal injury attorney understands how insurance companies and their legal teams work. We will help you build a strong suit and demonstrate the strength and value of your case while fighting for a fair settlement.
Even if you're involved in a minor accident, a personal injury attorney can help you in many ways. A personal injury attorney can help you clearly establish who was at fault for your accident. In addition, an attorney can help evaluate the severity of your injuries to help you get full compensation for your losses.
In more serious accidents, an attorney may work with medical professionals, accident reconstruction experts, chiropractors, and other specialists to further evaluate the strength of your claim.
At Natasha Misra Law, we will investigate the facts of your case - big or small - so that you get the compensation you deserve. From obtaining police reports to collecting medical bills, our Milwaukee personal injury attorney will work to build the strongest case possible.
After an accident, you need to focus on your health and recovery. However, collecting, organizing and managing medical bills can quickly become overwhelming. A personal injury attorney can help you manage your medical bills and ongoing medical treatments to ensure that all expenses are documented. In addition, personal injury attorneys can work with debt collectors and hospitals, notifying them about your pending case.
Establishing how much your claim is worth on your own can be difficult. Insurance companies will attempt to take advantage of you and pressure you to settle for less than your case is worth. As an experienced personal injury attorney in Milwaukee, Natasha Misra Law will assess the value of your case, investigate your accident, and negotiate with insurance companies on your behalf. Please contact us online or call us at 414-635-2858 to schedule a consultation with a Milwaukee personal injury attorney today.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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