Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

If you've been hurt in a car accident that was not your fault, you may be entitled to compensation for your damages. 

It is highly recommended to consult a Milwaukee car accident lawyer to help calculate your car accident settlement accurately. There is no standard formula. Rather, the circumstances of your accident are unique, so your settlement claim will be as well. Your attorney will consider the specific circumstances of your case when determining your settlement value so that you get the compensation you deserve.

Factors to Consider When Valuing a Car Accident Settlement

The typical car crash settlement compensation should take into account the following elements:

  • Medical Expenses: A car accident settlement should account for all medical costs associated with your injury. This includes hospital bills, prescription medication, therapy, rehabilitation costs, doctor's visits, and any ongoing or future medical treatment that may be required. Your car accident lawyer will include all medical costs you have paid in your claim.
  • Property Damage: Your car accident settlement calculation will include the costs to repair your vehicle or any other property damaged in the accident. However, if the vehicle is completely totaled, the insurance company will award compensation for the current value of the vehicle.
  • Lost Wages: If the accident caused you to miss work, the settlement should include wages lost due to recovery. 
  • Pain and suffering: This damage is relatively subjective and can be more challenging to quantify. Calculating the value of pain and suffering involves evaluating the emotional distress and physical pain experienced following the accident.

Dealing With Insurance Companies After a Car Accident

The biggest mistake you can make is not to file an insurance claim immediately after you are involved in a car accident. This is especially true if you sustained a serious injury. When you hire an attorney, the attorney will handle the insurance claim and work to obtain the maximum compensation that you deserve for your losses.  

If the other party's insurance company contacts you, let your attorney answer their questions on your behalf.

Identifying Liability In A Car Accident

Identifying liability in an auto accident is a complex process, as it takes time to investigate the accident and determine who is at fault. However, when you hire a skilled attorney, you increase your chances of obtaining the settlement that you deserve.  

Injured in a Car Accident in Milwaukee? Call Natasha Misra Law Today

At Natasha Misra Law, we are committed to helping car accident victims across Wisconsin calculate their car accident settlements. If you have any questions regarding your claim settlement, call our office at (414) 210-3834 to schedule a consultation and get help from our Milwaukee car accident lawyer, Natasha Misra.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.