Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

Car accidents can turn your life upside down in an instant. Whether it happens on I-39 near Stevens Point, a quiet street in Wausau, or a busy Milwaukee intersection, the aftermath can leave you wondering what steps to take next. and how long you might have to try to get the compensation you deserve for your injuries. 

At Natasha Misra Law, we help victims like you through the legal process and fight for their rights, and we’re here to let you know how much time you have, and some of the other basics of an accident injury claim. 

Understanding the Statute of Limitations in Wisconsin

In Wisconsin, the statute of limitations generally gives you three years from the date of a car accident to file a personal injury lawsuit. That might seem like plenty of time, but the clock starts ticking immediately after the crash. If you miss this deadline, you may lose the opportunity to recover compensation for medical bills, lost wages, and other damages.

Keep in mind that exceptions can apply, such as in cases involving minors or government entities. Consulting an experienced personal injury lawyer in Wisconsin can help clarify your specific timeline.

Why You Should Act Quickly

Even though you have up to three years to file a lawsuit, acting sooner is always better. The longer you wait, the harder it can be to collect the evidence needed to build a strong case.

  • Evidence Deteriorates: Skid marks fade, accident scenes change, and vehicle damage is repaired.
  • Witness Memories Fade: The details of what happened become harder to recall as time goes by.
  • Insurance Companies Build Their Case: The opposing party will likely start gathering evidence and crafting a defense immediately.

By contacting a Milwaukee personal injury lawyer soon after the accident, you can take steps to make sure that evidence is preserved, and witnesses are interviewed promptly.

Steps to Take After a Car Accident in Central Wisconsin

If you are injured in a car accident, following these steps can strengthen your case:

Seek Medical Attention Immediately: Visit a doctor. Some injuries, like whiplash or internal damage, may not show symptoms right away.

Document the Scene: Take photos of the vehicles, road conditions, and any visible injuries. Collect contact information from witnesses.

Report the Accident to the Police: A police report creates an official record of the crash. This document can support your case during negotiations or in court.

Consult a Personal Injury Lawyer: Working with a skilled attorney ensures you understand your legal rights and options.

Get Real Representation From Attorneys Who Aren’t Just Another Suit

The clock is ticking, and your future is too important to leave to chance. Contact Natasha Misra Law today for a free consultation. We will review your case, explain your options, and fight to secure the compensation you deserve. Call now at (414) 210-3834 and let us help you take the first step toward justice.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.