Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

More cars than ever have feature-rich, complex “infotainment” systems to control GPS, set up radio or music playback, make Bluetooth calls via your cell phone, and much more. 

But while these can be really useful, they can also cause dangerous distractions. An AAA study found that using these systems could distract users and inhibit their ability to respond to red lights and other simulated on-road situations, particularly for seniors.

So how can you use your car’s infotainment system safely? Here are a few tips from Natasha Misra Law.

1. Plug Your Destination Into GPS Before You Leave

If you use GPS to get most places, setting up your destination while your car is stationary and parked is the best way to use your GPS system safely – and avoid typing in addresses and other distractions while driving on the road.

2. Pull Over When You Need To Re-Route Or Take Other Actions

If you need to change your destination, make a phone call, adjust some settings on your infotainment system, or perform other such actions, don’t do so on the road. 

Consider pulling into a parking lot or into a safe place on the side of the road to take these actions. This way, you can focus your attention on the task at hand – rather than splitting it between your infotainment system and the road.

3. Use Voice Control When Possible

Most modern infotainment systems support voice control on their own, and many of them also integrate support for phone-based voice assistance like Apple’s Siri or Google Assistant via Bluetooth. 

Using voice commands allows you to do things like make calls, change GPS destinations, and even tune the radio. We recommend consulting your user’s manual to learn more about voice control, and to see how you can use it in your infotainment system.

4. Set Up A Music Playlist In Advance Of The Trip

Even changing the song playing on your infotainment system could distract you from the road for a few seconds at a time – and this could result in a dangerous on-road situation or an accident. Consider setting up a music playlist in advance of your trip so that you don’t have to mess with your tunes while you’re on the road! 

5. Ask Your Passenger To Handle Things 

If someone’s traveling with you, hand off the responsibilities to them, and ask them to change the song, enter GPS directions, call someone, or take whatever other action you need to do while driving. They can fiddle with the infotainment system all they want without any risks. 

Drive Safely And Don’t Be Distracted By Your Infotainment System!

Distractions come in many forms when driving, and this can include your vehicle’s built-in infotainment system. So follow these tips from our law firm, and protect yourself, your passengers, and other road users.

Need help getting compensation for an accident? Natasha Misra is an experienced Milwaukee auto accident attorney, and can help you explore your case and your options. Contact us online or give us a call at 414-246-9707 to get started today. 


Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.