Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
After an accident, the physical injuries are just the beginning. You’re dealing with constant pain, sleepless nights, the stress of mounting medical bills, and the frustration of not being able to work or enjoy life the way you used to. Maybe you can’t pick up your child, take a simple walk without discomfort, or focus on anything other than your recovery.
These losses are real, and in Wisconsin, the law recognizes them under pain and suffering damages—compensation for what the accident has done to your body, mind, and daily life.
At Natasha Misra Law, we fight to make sure accident victims get the full compensation they deserve. If someone else’s negligence puts you in this position, you shouldn’t have to carry the burden alone. Let’s take a look at how you could recover damages, and how an injury lawyer could support your case.
Pain and suffering refers to the physical pain, emotional distress, and reduced quality of life caused by an accident. Your pain and suffering up to the point of resolution as well as pain and suffering in the future can be taken into consideration. These damages are different from economic losses like medical bills or lost wages—pain and suffering covers the intangible impact of your injuries, such as:
These struggles deserve recognition and fair compensation. We fight to make sure you get it.
For most car accidents, truck accidents, and most other personal injury claims in Wisconsin, there is no limit on what you can recover for pain and suffering. However, there are limits in certain cases:
Insurance companies won’t just hand over compensation for pain and suffering. You need clear, compelling evidence to show the real impact of your injuries. This includes:
At Natasha Misra Law, we gather and present this evidence in the most powerful way possible to fight for the maximum compensation you are owed.
When you’re suffering after an accident, you need a Milwaukee personal injury attorney who is all in for you—someone who doesn’t back down and doesn’t settle for less than what you deserve. This is our mission.
We represent clients in Milwaukee, Appleton, Green Bay, and across Wisconsin, and we take every case personally—because we know this is your life, your future, and your fight.
You shouldn’t have to suffer in silence. If someone else’s negligence has turned your life upside down, let us help you fight for the full compensation you deserve. Get an injury attorney who’s not just another suit on your side. Contact us today. Your pain is real. Your suffering matters. And we won’t stop until you get justice.

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.