Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

Many Wisconsin families are going to be packing up and driving out of town for vacation this summer. If you’re one of them, we hope you enjoy your trip! And Natasha Misra Law is here with some simple car packing tips you can use to pack up safely and make sure your trip goes off without a hitch.

1. Pack Your Trunk Wisely

As a rule, it’s best to pack heavy items first, such as suitcases, coolers full of food and ice, and plastic tote boxes. Place these items closer to the center of the trunk. Then, pack lighter items around these heavy items – things like garment bags and shoe bags, groceries, and other such items.

This helps ensure the weight of your car is distributed evenly, which reduces the risk of tipping in an accident, and keeps the car stable.

Also, avoid packing things too high. Items can obstruct the drivers’ vision through the rear-view mirror. Under sudden braking, items packed up high could be thrown forward, striking anyone sitting in the back seat.

2. Properly Secure Rooftop Containers, Bike Racks & Other External Cargo 

If you have a rooftop cargo container, a bike rack, or a rear storage rack for your car, make sure it’s properly installed and secured. 

Remember, external cargo racks are going to be blown around by wind speeds in excess of 75 mph. Make sure they’re completely secure before setting out. You should also make sure that you’re not exceeding the manufacturer’s load limits for cargo racks.

3. Make Sure Your Trailer (And Your Car Or Truck) Are In Good Shape Before Traveling

If you’re towing a trailer, make sure it’s in good overall condition, hitches up to your car or truck properly, has functioning lights, and has fully inflated tires. Use safety chains to attach it to your hitch, and check it periodically throughout your trip to make sure everything looks good.

For that matter, you also should make sure your car is in good shape with properly inflated tires that have plenty of tread life left, topped-up fluids, and no mechanical issues that could interfere with your trip. A quick trip to the mechanic may be in order!

4. Remember That Heavy Cars Take Longer To Stop – Pack Light! 

Stuffing your car full of suitcases and luggage – and additional family members – means that you’ll be adding quite a bit of weight to your vehicle. If your car is packed to the brim, you could add hundreds of pounds to its weight.

This will affect how your car handles. It will take longer to stop and to accelerate, and turns may also feel a bit different. Keep this in mind, and drive accordingly. You also should consider reducing how much stuff you bring to lighten the load. 

Stay Safe On The Roads This Summer With These Tips!

We hope these tips have helped you prepare for your next road trip. And remember, if you need a Milwaukee car accident attorney, Natasha Misra Law is always here for you. Contact us online or call us at 414-246-9707 to discuss your situation and get a free case review. 


Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.