Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
You made the smart choice—you didn’t drive after a night out. Maybe you were leaving a festival in Milwaukee, dinner with friends in Madison, or a family gathering in West Allis. You called an Uber or a Lyft to get home safely.
But then, in an instant, everything changed. Another driver ran a red light. Or maybe your rideshare driver was distracted. Now you’re left with painful injuries, expensive medical bills, and serious questions:
Who will pay for my hospital bills and follow-up care? Does Uber's insurance cover my injuries, or do I have to fight the driver’s insurance company? How do I make sure I get treated fairly?
At Natasha Misra Law, we know how devastating a rideshare accident can be—especially when you did everything right. We’re here to help accident victims across Milwaukee, Madison, Appleton, and Green Bay get back on their feet. We’ll fight for your rights and help you recover physically, emotionally, and financially.
Rideshare accidents aren’t like regular car accidents. Uber and Lyft drivers use their personal vehicles, but they’re operating them through a company’s app. That creates extra layers of insurance, different legal standards, and additional hurdles for injury victims.
In Wisconsin, the laws around rideshare services add even more complexity. It’s not always clear whether you're dealing with the driver’s personal insurance, Uber's commercial insurance, or both.
At Natasha Misra Law, we understand these challenges—and we know how to build strong cases that don't leave you stuck in the middle.
Rideshare accidents can involve multiple insurance companies and complicated questions about who is responsible. Liability often depends on whether:
Our team will investigate every detail to hold the right parties accountable and protect your rights.
Given the complexity of insurance coverage that arises from an accident involving rideshare, it is important to obtain the assistance of a lawyer to make sure all available insurance coverage is explored.
Understanding when Uber’s insurance applies can be the difference between getting a fair settlement—or walking away with far less than you deserve. Natasha Misra Law is here to make sure you aren't left on your own.
If you’ve been injured in a rideshare accident, you may be entitled to recover compensation for:
We fight to make sure every part of your recovery—physical, financial, and emotional—is covered.
Insurance companies don't make it easy. They are looking out for their bottom line—not your future. If you've been injured in a rideshare accident in Milwaukee, Madison, Hales Corners, Appleton, Green Bay, or anywhere in Wisconsin, Natasha Misra Law is ready to stand by your side. We’ll handle the insurance companies while you focus on healing.
Reach out to our team now for your free consultation with Natasha Misra Law. You don’t pay us unless we win for you. Let’s work together to get you the justice—and the full financial recovery—you deserve.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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