Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

If you've been injured in an accident in Milwaukee, you might be wondering whether it's worth hiring a personal injury lawyer to help you with your case. Dealing with the aftermath of an injury can be overwhelming, and navigating the legal process on your own can seem daunting. 

Why Hire a Milwaukee Personal Injury Lawyer?

  • Experience and Guidance: Milwaukee personal injury lawyers have experience in handling various personal injury cases. They have a deep understanding of Wisconsin's personal injury laws and have experience dealing with insurance companies and other parties involved in personal injury claims. Their guidance can be invaluable in navigating the complexities of your case and maximizing your chances of receiving fair compensation.
  • Legal Representation: When you hire a personal injury lawyer, you have someone on your side who is solely focused on advocating for your best interests. Your lawyer will handle all communication with insurance companies and other parties, making sure that your rights are protected throughout the process. This can alleviate stress and allow you to focus on your recovery while your lawyer works to secure the compensation you deserve.
  • Maximizing Compensation: Personal injury lawyers are skilled negotiators who know how to assess the true value of your claim. They will carefully evaluate all aspects of your case, including medical expenses, lost wages, pain and suffering, and future damages, to determine the full extent of your losses. By building a strong case on your behalf, they can often negotiate a higher settlement than you would be able to achieve on your own.
  • Trial Experience: While many personal injury cases are settled out of court, some may require litigation to achieve a favorable outcome. If your case goes to trial, having a skilled litigator on your side can make all the difference. Milwaukee personal injury lawyers have trial experience and are prepared to advocate for you in the courtroom if necessary, increasing your chances of success.
  • Peace of Mind: Perhaps most importantly, hiring a personal injury lawyer can provide you with peace of mind during a challenging time. Knowing that you have a dedicated legal professional handling your case can alleviate stress and uncertainty, allowing you to focus on your recovery and moving forward with your life.

Contact Natasha Misra Law Today 

Hiring a Milwaukee personal injury lawyer is often worth the investment if you've been injured in an accident. From their guidance and experience to their ability to maximize compensation and provide peace of mind, a personal injury lawyer can be an invaluable asset in navigating the legal process and securing the outcome you deserve. If you're unsure whether you need legal representation, consider scheduling a consultation with a Milwaukee personal injury lawyer to discuss your case and explore your options. Contact Natasha Misra Law today to get started on your case.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.