Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

If you have been injured in a car accident, you may wonder how to manage the resulting medical bills. Because Wisconsin is an at-fault state, the driver responsible for the accident is responsible for your related expenses including medical bills. However, this usually requires filing a personal injury claim which means payment for your medical bills will typically not occur until the lump-sum settlement or resolution of your case.

To ensure you get the treatment you need without delay, medical payments coverage under your own auto insurance policy may be sufficient to cover your initial medical bills. You can also have medical providers bill your health insurance to cover you now and your health insurance can recover costs from the settlement award later.

But, what if you are not covered by health insurance at the time of the accident? Do you have to pay for accident-related medical expenses out of pocket if you don’t have insurance?

Between letters of protection, liens, Medicaid, and payment plans with the hospital, you have options to make sure you receive the treatment you need while your case is ongoing, despite not having insurance to cover the expenses in the interim.

What Are Letters of Protection?

If you do not have insurance or sufficient funds to pay for medical treatment after an accident, a letter of protection can help stop collections efforts until your case is resolved.

A letter of protection is a guarantee from your lawyer to a doctor or medical provider whereby your lawyer agrees to ensure that the doctor will be paid for medical treatment provided to you from money recovered from the at fault party as the result of a personal injury claim.

Will Medicaid Help Cover Medical Expenses?

Yes. If you are injured, Medicaid will cover any medically necessary treatment per your policy. Just like private health insurance, Medicaid will then recover any payments made for accident-related treatment from any settlement proceeds with the auto insurance for the at-fault party. For more information about what expenses are covered under Medicaid, visit forwardhealth.gov.

What is A Hospital Lien?

Used less frequently, hospital liens allow the hospital where you were treated for accident-related injuries to have priority in recovering payment from the settlement of your related personal injury case.

State law allows hospitals to file a lien when treating patients whose injuries may be the subject of a personal injury lawsuit. Wisconsin Statute §779.80(1) states that hospitals shall have a lien for services provided to a person with injuries caused by the negligence, wrongful act, or tort of any other person.

How Can A Personal Injury Attorney Help Me Pay My Medical Bills?

A personal injury attorney can communicate with the at-fault driver’s insurance company, healthcare providers, and other interested parties to obtain evidence and negotiate the best possible settlement. Moreover, a personal injury attorney provides peace of mind that your medical bills will not spiral out of control as you seek compensation for your injuries.

At Natasha Misra Law, we will look at your medical bills and assist you in managing your medical bills until the time that you receive compensation from the auto insurance company. We will work with your medical providers, and insurance carriers if applicable, and relieve you of any financial burden you may be experiencing as the result of an accident.

Our team will focus on your financial recovery and ensure that your medical providers are compensated, so you focus on your physical recovery.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.