Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Driving in Wisconsin during the wintry weather can be stressful. The roads are slick, visibility is poor, and morning and evening commutes are dark. As a Milwaukee car accident lawyer, I want to share with you a few simple safe driving guidelines that I commonly share with family, friends and clients.
Bad weather comes and goes. Even the most severe winter storms eventually let up. If you see that bad winter weather is on the radar, consider postponing your trip until the road conditions improve. Allow time for snow plows, law enforcement and other emergency responders to clear the roadways.
If you must get on the road during wintry weather, tell someone else about your planned route, and your expected arrival time. Have a fully charged cell phone and avoid backroads. Should something happen, you and your vehicle will be easier to find.
Before you turn on your car, clear snow and ice away from your car’s windows, headlights, tail lights, roof and hood. Not only will this improve visibility, but it will prevent ice from sliding off your car and causing a road hazard.
When the roads are icy and wet, be sure to allow extra time for travel. The majority of winter car accidents in Wisconsin are caused by drivers going too fast. Even the posted speed limit, which applies to ideal travel conditions, may be too fast for current conditions. In addition to slowing down, try to keep a safe following distance from the car in front of you.
All drivers should turn on their car’s low-beam headlights when weather conditions make it difficult to see objects ahead. Even during the daylight, it may be difficult to see other cars on the road. Turn on your headlights to improve your visibility and help people see you coming.
Sudden braking can cause you to lose control of your car. When you are driving in wintry conditions in Wisconsin, use your brakes carefully. Begin braking early, and avoid slamming the brakes. Take turns slowly, and avoid sharp maneuvers. Lastly, never use cruise control. Even four-wheel drive vehicles require additional time to stop in snowy and icy conditions.
You should always keep a safe distance behind a snow plow. If you decide to pass, be extra cautious. Plows often create a cloud of snow that can obscure visibility. Plus, road conditions ahead of the plow are typically worse.
In addition to snow plows, keep a safe distance from trucks. Pieces of snow or ice have been known to slide off the top of commercial trucks, creating hazardous conditions for cars following close behind. In addition, the large tires kick up snow and ice and can affect visibility.
Take note of winter storm advisories and warnings posted along major highways and drive accordingly. Winter storms often have significant impact on the conditions of the road. Avoid driving in winter conditions if possible.
Keep an eye on your location using crossroads and key landmarks. If you are in a car accident or become stranded, you’ll be be able to describe your location to law enforcement.
Winter car accidents in Wisconsin are common, but practicing safe winter driving will help you avoid an accident and possible injury. Unfortunately, some drivers may not be as careful as you.
If you are injured by another driver’s negligence, contact a Milwaukee personal injury attorney to learn more about how you can make a full financial recovery.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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