Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
When it comes to personal injury, no two cases are the same. Every client is different, and the cause and severity of their injuries varies. However, the process of filing a personal injury claim is fairly similar regardless of how an accident occurred. In this blog post, we provide a general overview of the process of filing a personal injury case.
After an accident, the first thing you must do is seek a medical diagnosis for your injuries. The second thing you should do is contact a personal injury attorney. Most personal injury attorneys offer free consultations and provide representation on a contingency fee basis. This means that you will not pay any attorney fees unless your case is successful.
During this conversation, the attorney will assess your case by looking at how the accident was caused, the extent of your injuries, and whether or not there is access to financial recovery through insurance. If the attorney believes that you have a case, and you feel as though the attorney would be a good fit for you, then you will have the opportunity to hire that attorney to represent you.
Once you have hired a personal injury attorney, your attorney will begin investigating your accident. Your attorney may, for example, obtain an accident report, collect medical bills, seek witness statements, take photographs of property damage, evaluate your earning capacity, and more.
At Natasha Misra Law, our Milwaukee personal injury attorney work with medical experts, accident reconstruction specialists, and other professionals to help establish liability for your accident. More importantly, we will keep you informed at each stage of the investigation to ensure all potential sources of recovery are identified and pursued.
Once your personal injury attorney has investigated your accident and assessed the value of your claim, they will send a demand package to your insurer or the insurer of the person responsible for your injuries. This package of materials will include the necessary documentation for the insurance company to evaluate your claim. It includes documents such as medical records, medical bills, permanency reports, photographs, loss of earnings calculations, mileage reimbursement, etc.
The insurance adjuster will review the demand and respond accordingly by extending an offer or at times rejecting the demand. Once an offer is extended, both sides commonly begin negotiations in effort to reach a settlement.
Some attorneys will look for quick, easy settlements. At Natasha Misra Law, we provide a personalized approach to personal injury and will negotiate to get you the compensation you deserve.
If a settlement is not able to be reached after the demand is reviewed by the insurance company, then your personal injury attorney should be ready to file a personal injury lawsuit. At Natasha Misra Law, we will work closely with you to file a lawsuit and fight for your rights to ensure you obtain full compensation for your losses and injuries.
The first step to getting compensation for your injuries is an initial consultation with a Milwaukee personal injury attorney. At Natasha Misra Law, we offer free consultations. Call our office today to speak with an attorney about your case and determine the best next steps.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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