Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

You were on your way to work in Wauwatosa, backing out of your driveway in Madison, or heading home through Green Bay when it happened. An Amazon delivery truck—rushing to stay on schedule—slammed into your car. Now, your vehicle is damaged, you may be injured, and you're left wondering:

Who is responsible?

Can I hold Amazon accountable?

What steps do I need to take right now?

With Amazon delivery vans and third-party contractors flooding Wisconsin neighborhoods daily, accidents are becoming more common in Milwaukee, Madison, Appleton, and beyond. If you've been hit by one, you're not alone—and you don't have to figure it out on your own.

At Natasha Misra Law, we help people across Wisconsin recover after truck accidents involving companies like Amazon. We’ll fight to protect your rights, handle the insurance companies, and pursue the full compensation you deserve. Let’s look at what you should do first, and how our truck accident attorneys can help. 

Assess Your Safety First

Your health is the most important priority. If you’ve been hit by an Amazon delivery vehicle:

  • Move to a safe area, if possible.
  • Call 911 and request medical attention.
  • Accept help from emergency responders—even if you think you're “okay.” Many injuries aren’t immediately obvious.
  • Getting prompt medical care not only protects your health, but it also creates vital documentation that connects your injuries to the accident.

Document the Scene

The more information you can collect, the stronger your case may be. After a crash involving an Amazon delivery truck:

  • Take photos of the vehicles, the Amazon logo or markings, damage, skid marks, road signs, and injuries.
  • Get the driver's name, phone number, and employer (many Amazon deliveries are made by third-party contractors).
  • Ask witnesses for their names and contact information.
  • Save everything—including your medical records, car repair estimates, and receipts. We’ll help you build a clear and thorough claim.

Why Amazon Delivery Accidents Are Different

Amazon doesn’t operate like a traditional trucking company. Many of their delivery drivers work for independent delivery service partners (DSPs)—third-party companies under contract. That means you may be dealing with:

  • A driver’s personal insurance
  • The DSP’s commercial policy
  • Amazon’s corporate legal team

And none of them are eager to pay out a claim. Because of these layers, determining who is legally responsible takes experience. At Natasha Misra Law, we know how to dig deep, find out who’s liable, and make sure your rights are protected.

Contact a Milwaukee Truck Accident Lawyer

If an Amazon delivery truck hits your car, don’t go up against the system alone. Amazon is a global corporation with enormous resources—and their insurance partners will try to minimize your claim. Let Natasha Misra Law handle the legal side. We’ll:

  • Investigate the accident
  • Identify the correct liable parties
  • Negotiate with the insurance companies
  • Fight for full compensation for your medical bills, lost wages, pain and suffering, and more

Why Choose Natasha Misra Law?

We’re not just another law firm—we’re a team that fights for accident victims every day. When you work with Natasha Misra Law, you get:

Dedicated representation from a team focused on personal injury cases

  • Local experience handling truck and commercial delivery accidents across Wisconsin
  • Clear communication, prompt updates, and no legal jargon
  • No fees unless we win—you pay nothing unless we recover money for you

We know what’s at stake. Let us help you get back on your feet.

Contact Us Today for a Free Consultation and Get a Truck Wreck Attorney Who’s Not Just Another Suit

If you’ve been hit by an Amazon delivery truck in Milwaukee or anywhere in Wisconsin, don’t wait. The sooner you act, the better we can protect your rights and secure the evidence you need.

Call Natasha Misra Law today for a free consultation with a trusted Milwaukee truck accident lawyer. Let us fight for the recovery you deserve—so you can focus on healing.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.