Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

If you are injured on the job, you may wonder how to go about seeking compensation for your losses. Who is responsible for your injuries? What are the potential sources of recovery?

You may have heard of personal injury claims and workers comp lawsuits - both of which can reimburse an injured victim for damages sustained in work-related injuries. However, what many people don’t know is that these two types of claims are vastly different. In this blog post, we will break down the differences between them. 

What is the Difference between Workers Compensation and Personal Injury?

The most straightforward way to distinguish the two claims is the issue of fault. Personal injury claims are based on fault, while workers comp claims are not.

Accidents often happen when no one is at fault. However, in a personal injury claim, you must establish that someone acted negligently and this negligence caused your injuries. You establish negligence by showing that the at-fault party owed you a duty of reasonable care, breached that duty, and that breach was a substantial factor in causing your injuries.

In a workers comp claim, however, the traditional negligence analysis does not necessarily apply. Any employee injured on the job is entitled to some payout from the employer’s workers compensation policy. While exceptions do apply, workers compensation generally has nothing to do with fault. In other words, you need not prove that your employer did anything wrong in order to recover some payout.

If I Get Workers Compensation, Can I Still File A Personal Injury Claim?

Generally, not against your employer. Workers comp claims are designed to compensate injured employees while protecting employers from lawsuits against them. As such, if you file a workers comp claim, you generally forfeit your right to sue your employer for negligence. There are a few narrow exceptions to this rule, however, so be sure to speak with an experienced personal injury attorney to learn more about your rights.

However, if the negligence of a another party caused your injuries, then you may be able to also bring a third party liability claim against that party.

What is A Third Party Liability Claim?

When you are injured on the job, you can bring a workers compensation claim without having to prove fault. However, in some cases you can also bring a third party liability claim. This refers to a bodily injury caused by a third party’s negligent or reckless conduct.

These situations may arise when a third party unrelated to your employer causes the accident. A common example is when someone driving in the course of their employment gets hit by another party.

If you bring a third party liability claim, you will need to prove the third party’s fault. This involves walking through the traditional negligence analysis, just as you would in a personal injury lawsuit.

Hiring A Personal Injury Attorney after A Work-Related Injury

To better understand your case and which course of action is the best for you, contact an experienced Milwaukee personal injury attorney as soon as possible. An attorney can help you pinpoint the best approach for your case, identify liable parties, gather evidence, and preserve your claim before vital evidence fades or the statute of limitations tolls. 

Contact Natasha Misra Law today to schedule a free consultation by calling our office at (414) 210-3834.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.