Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
When you’re injured in a car accident, everything changes in an instant - your health, your finances, and your peace of mind. Whether the crash happened in Appleton, Green Bay, or anywhere else in Northern WI, we want to help. At Natasha Misra Law, we understand what you’re going through and are committed to helping you get back on your feet—physically, emotionally, and financially.
Let’s take a look at something that can become a major roadblock to your recovery, the insurance companies, and how a car accident attorney can help you.
When you’ve been in a car accident, insurance companies may seem helpful at first, but their primary goal is to minimize what they pay out. Here are some common tactics they use to deny or reduce your claim:
Offering a Quick, Lowball Settlement: Insurance companies often push for a quick settlement, offering a sum far lower than what you may actually need. They hope you’ll accept before realizing the full extent of your injuries and financial losses. It may seem tempting, especially if you have medical bills piling up, but accepting this early offer can leave you short on funds later when more expenses arise.
Disputing Liability: Even if it’s clear that the other driver was at fault, insurance companies might still try to argue that you were partially or fully responsible for the accident. In Wisconsin, your compensation can be reduced if you're found partially at fault due to the comparative negligence rule. Their goal is to reduce their liability and, ultimately, your payout.
Downplaying Your Injuries: Insurance adjusters often question the severity of your injuries, suggesting that they aren’t as serious as you claim or that they were pre-existing. They may request access to your medical records, hoping to find something that weakens your claim.
Delaying the Process: By dragging out the claims process, insurers hope you’ll become frustrated and settle for less just to resolve the situation. The longer they wait, the more desperate accident victims can become, leading them to accept a lower offer than they deserve.
Pressuring You to Make Recorded Statements: Insurance companies may ask for a recorded statement soon after the accident, hoping you’ll say something they can use against you later. These statements can be taken out of context and used to downplay the severity of the accident or your injuries.
Understanding these tactics is key to protecting your rights and making sure you receive the compensation you deserve. At Natasha Misra Law, we know how to deal with these insurance company strategies, and we’re here to fight for your best interests every step of the way. Don’t let them push you into a settlement that doesn’t reflect your true losses, let us handle the negotiations for you.
Natasha Misra didn’t just become a personal injury attorney by chance. Helping people has always been her passion. She saw the devastating effects car, motorcycle, and truck accidents could have on individuals and their families. People are often left facing mounting medical bills, long-term disabilities, and the loss of essential things like their ability to work or their only vehicle. Natasha founded her firm to make a difference in these people’s lives by offering personalized attention and aggressive representation, and she can help you too.
We want to get you back on your feet and on the road as soon as possible. Our Milwaukee law firm represents all personal injury claims on a contingency fee basis, meaning you do not pay unless we win. Contact Natasha Misra Law today for a free consultation. Let us help you secure the compensation you deserve. Your recovery starts here.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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