Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

If you’ve been in an accident, you may end up paying for more than just repairs to your vehicle. There are a lot of hidden costs that may pile up after your car is totaled or severely damaged in an accident. 

In this blog, we will explore the true cost of damage to your vehicle, and discuss who is responsible for paying these fees and how to recover compensation after you’ve been in an accident.

1. Property Damage To Your Vehicle

The first and most obvious cost is the actual property (or physical) damage to your vehicle. Cars are getting more expensive to repair due to the use of advanced electronics and sensors. Even an accident that seems minor can result in hefty repair bills – including the total loss of your vehicle. 

2. Costs of Towing & Vehicle Storage

You may need to pay to have your vehicle towed to an auto body shop, collision center or salvage yard, and you may need to pay to have it stored until insurance adjusters can examine it and determine whether or not it’s worth repairing. This isn’t cheap, and can easily cost you hundreds of dollars in daily storage fees.

3. Renting A Car

If you need a car to get to work, take your kids to school, and accomplish other day-to-day tasks, you may need to rent a car. The price of renting a car can fluctuate so it's best to check what coverage options are available first. If your car repairs take a long time, renting a car can be very expensive.

4. Loss Of Use 

In Wisconsin, it may be possible to recover compensation for “loss of use” meaning the period of time that your vehicle is unusable and out of service. This compensation covers the entire period of time that your vehicle cannot be used, and typically ends when your vehicle is declared a total loss. 

5. Damage To Personal Property 

A car accident can also cause damage to personal property. For example, if your laptop is in a bag in the front seat of your car and you’re hit, the airbags may explode and damage it or it may be shattered by the impact. Replacing damaged valuables should be considered when calculating the total value of your losses. 

Coverage For These Costs Depends On Your Insurance & Who Was At Fault 

If you were not at fault for your accident, you may be able to recover compensation for these costs from the at-fault person’s insurance provider – including repair costs, towing and vehicle storage, rental coverage, loss of use, and personal property damage. However, you can also seek recovery from your own insurance policy under your collision coverage. In fact, it may be in your best interest to do so, depending on the specific circumstances of your accident. Additionally, when a car is totaled and the amount owed on the car exceeds the car’s value, a gap insurance policy may be used to cover the difference. Working with a Milwaukee car accident lawyer will help you determine the best path to recovery and reach an acceptable settlement.  Natasha Misra Law assists client with the repair or replacement of their vehicles at no additional cost.

If you are at fault, then your compensation will depend on the specifics of your insurance policy, and you may have to pay some out-of-pocket costs. Your insurance rates will also go up, since your insurance provider will have to cover your costs and the costs of the driver you hit. At times, it may be advisable to utilize your collision coverage.

Need Help After A Car Accident? Contact Natasha Misra Law Today! 

At Natasha Misra Law, we’re here to help victims of car accidents recover the compensation they deserve for property damage, injuries, medical bills, and more. If you’ve been hurt in an accident, contact us online or give us a call to schedule an appointment with one of our Milwaukee car accident lawyers today.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.