Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Torn rotator cuffs are very common and painful injuries that can occur after an impact accident such as a car accident, traffic collision, or slip-and-fall. If you have suffered a rotator cuff injury in an accident caused by someone else’s negligence, you may be entitled to recover compensation for your injuries.
The rotator cuff is the group of tendons, ligaments, and cartilage that surrounds the shoulder joint. Its job is to keep the shoulder steady within the shoulder socket. When one of the tendons is torn from either overuse or injury, a rotator cuff tear occurs.
Torn rotator cuff accidents can happen after any abrupt movement, impact, or fall. They are particularly common in car accidents because the shoulder is very susceptible to impact injuries, based on how a driver typically positions their hands on the steering wheel.
The blunt force of being hit from behind, for example, when your hands are placed on the steering wheel and arms are outstretched, can cause serious shoulder injuries. The impact of a deployed airbag or any other blunt force can also cause a shoulder injury.
Treatment for a torn rotator cuff ranges from the conservative (rest and ice) to invasive (surgery), depending on the severity of the injury. Some common treatments for torn rotator cuffs include:
Many people can recover compensation for their rotator cuff injuries after a car accident. When you contact our law firm, we will review your case and advise you on how to proceed with a lawsuit and guide you throughout the process.
If your injury was caused by another party’s negligence, we can assist you in recovering damages from the party, or parties, at fault. You may be able to recover compensation for damages, including:
Contact Natasha Misra Law to get the personal care and attention your case deserves. Schedule your free consultation today.

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.