Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Halloween is a holiday that both children and adults look forward to each year. Unfortunately, Halloween can also be dangerous for pedestrian trick-or-treaters. Below are some Halloween safety tips for a safe and sweet trick-or-treat experience for both pedestrians and drivers.
Stay On Sidewalks and Pedestrian Paths - Pedestrian trick-or-treaters should try to stay on sidewalks and pedestrian paths. If there are no sidewalks, pedestrians should walk facing oncoming traffic. Pedestrians should also try to walk as far to the side of the road as possible. Pedestrians should walk under the assumption that the drivers coming toward them are not able to see them.
Follow the Rules of the Road – Pedestrians should try to cross the road at crosswalks. They should not run or dart across the road. Trick-or-treaters may need to remove their masks so visibility is not obstructed.
Wear Reflective Tape – Children and adults should use or wear reflective tape for costumes and trick-or-treat bags. Parents may even consider wearing a reflective jacket.
Carry Cell Phone – Pedestrians should carry a cell phone for quick communication in the event of an emergency.
Avoid Loose Dogs – Be cautious of dogs on the loose as they may become frightened or scared causing an unexpected dog bite or injury to a trick-or-treater.
Stay on Well Lit Streets – Pedestrians should assume that drivers are unable to see them.
Use Flashlights – Obtain flashlights for both kids and their escorts to improve the visibility of trick-or-treaters.
Slow Down - Drivers should slow down on Halloween and during designated trick-or-treat hours. Because of the excitement of trick-or-treating, kids run from house to house and often dart out into the road. By reducing speed, a driver will be able to stop before hitting a child that runs out in front of the vehicle.
Watch Driveways – Drivers should carefully enter and exit driveways to avoid kids who may be running or darting out into the driveway.
Do Not Use Cell Phone - Because a child may run out into the road, even a quick glance at the cell phone could cause a devastating accident. Avoid all distractions so you are able to focus on the road and surroundings.
Turn On Headlights – Turn on headlights earlier in the day so you are able to spot the pedestrian trick-or-treaters from farther distances.
Report Drunk Driving – During Halloween, drunk drivers are common and dangerous on the road. If you suspect a driver of drunk driving, you should contact local law enforcement.
Designate a Sober Driver – Halloween is also a night of adult parties involving drinking. Designate a sober driver or use other means of transportation such as Uber and Lyft.
With the above safety tips, Natasha Misra Law would like to wish you a sweet, spooky and safe Halloween! If you have any questions about an accident involving a pedestrian trick-or-treater, please contact our office at 414-210-3834 for a free consultation with a Milwaukee personal injury attorney.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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