Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
If you are injured in an auto accident in Wisconsin through no fault of your own, you are entitled to receive compensation for your damages from the at fault driver.
Although Wisconsin drivers are required to maintain automobile insurance, not all Wisconsin drivers actually carry insurance. What happens if you are injured by a driver who does not have auto insurance and no personal assets to pay for your damages? How will you pay for your medical bills and associated expenses?
Fortunately, a Milwaukee car accident lawyer can help you receive compensation for your injuries caused by an uninsured driver or a hit-and-run driver through the uninsured motorist coverage of your own automobile insurance.
In Wisconsin, your automobile insurance includes uninsured motorist (UM) coverage. The uninsured motorist portion of your insurance policy applies if you, your family or other occupants in your vehicle are injured by another driver who does not have insurance or are injured by a hit-and-run driver. Uninsured motorist coverage also applies if you or your family are injured as a pedestrian when struck by an uninsured driver or a hit-and-run driver. Under these various circumstances, you may be entitled to claim the same types of damages as you would if you filed a claim against the at fault driver, such as medical bills, pain and suffering and lost wages.
If you were injured by a driver without insurance, you may be able to seek compensation from your own insurance company through your uninsured motorist coverage. You may be entitled to damages for medical bills, lost wages, and pain and suffering.
Uninsured motorist cases are handled with your insurance company similar to cases where the at fault driver has insurance. Auto insurance companies seek to limit what they pay in car accidents, even for their own injured customers. They may try to diminish the value of your case or fail to be forthcoming about your uninsured motorist benefits.
Sometimes the at fault driver may refuse to stop and flees the scene of the accident. If you were involved in a hit-and-run accident, it is important that you contact law enforcement right away.
If you were injured by a hit-and-run driver, you may be able to seek compensation from your own insurance company through your uninsured motorist coverage. You may be entitled to damages for medical bills, lost wages, and pain and suffering.
You should discuss your options with an experienced Milwaukee car accident lawyer. Natasha Misra Law has experience helping Wisconsin accident victims seek the compensation they deserve for their injuries. If you have been injured by an uninsured driver or hit-and-run driver, you should not have to bear the economic burden. Together, we will look at the facts of your case and uncover all potential sources of recovery.
Call our office today at (414) 210-3834 for a free consultation.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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