Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
If you’ve been in a car accident in Milwaukee, Madison, Appleton, Green Bay, or anywhere in Wisconsin, the moments afterward can shape your recovery — physically, emotionally, and financially. When no officer arrives to take an official accident report, you might feel like you’ve lost a key piece of your case. But you still have every right to protect yourself and pursue the compensation you deserve.
At Natasha Misra Law, we’ve built our practice on helping accident victims across Wisconsin through challenges just like this. We take the time to understand your situation, explain your options, and handle the details so you can focus on getting back on your feet. Here’s what to do next.
If law enforcement isn’t coming, you need to build the record yourself:
Take photos – Capture vehicle damage, license plates, injuries, debris, and the full accident scene from different angles.
Exchange information – Get names, phone numbers, driver’s license numbers, license plates, and insurance details from everyone involved.
Talk to witnesses – Politely ask for their contact information and a brief statement about what they saw.
Think of this as creating your own “mini report”; it can become vital evidence later.
Wisconsin law says you must file a Driver Report of Crash within 10 days if:
You file this report with the Wisconsin Department of Transportation (WisDOT) — not the DMV. You can do it online or request a paper form. It’s the state’s official record of your crash, and it can make or break an insurance claim.
Report the accident to your insurer as soon as you can. Stick to the facts you documented. Don’t admit fault or guess at details — just provide the evidence you’ve gathered.
Not all injuries show up right away. A stiff neck today could be a serious soft tissue injury tomorrow. Seeing a doctor immediately protects your health and ties your injuries directly to the crash in the medical record.
When there’s no police report, insurance companies often push back harder. Having the right lawyer means you’re not fighting alone. At Natasha Misra Law, we:
You only get one chance to get this right. Call (414) 210-3834 or contact us online for a free consultation. We’ll guide you through the reporting process, deal with the insurance company, and fight for the compensation you deserve. Reach out now to get a lawyer who’s not just another suit.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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