Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
Ridesharing has made getting around Milwaukee easier, but accidents involving services like Uber or Lyft can make an injury claim all the more complicated.
What should you do if you are injured during an Uber ride? Whether the accident was caused by another driver, your Uber driver, or a combination of factors, knowing the right steps to take can make all the difference in protecting your health, rights, and ability to seek compensation. At Natasha Misra Law, we handle rideshare accident cases across Wisconsin and are here to guide you through the process.
Your health is the most important priority after an accident. Injuries like whiplash or internal damage may not show symptoms right away. Visit a doctor as soon as possible to document your injuries, which will also be critical evidence if you decide to pursue a legal claim.
Call the police to report the accident and ensure an official report is filed. This document provides a clear record of what happened and can strengthen your case. Additionally, report the accident to Uber or Lyft through their app or customer service which also has its own insurance policies that may cover your injuries, and initiating the process starts with this step.
If you are physically able, collect as much information as possible at the accident scene. Take photos of the vehicles involved, the road conditions, and any visible injuries. Exchange contact information with the Uber driver, other drivers, and witnesses. These details will help build a stronger case.
Uber accidents often involve multiple insurance policies and complex liability issues. A skilled rideshare accident lawyer in Wisconsin can navigate these complexities and ensure you receive fair compensation for medical bills, lost wages, and pain and suffering.
One of the challenges in Uber accident cases is determining who is responsible for covering your damages. While rideshare companies like Uber and Lyft have insurance policies to protect passengers, they often try to limit their liability. In many cases, you may find yourself dealing with the driver’s personal insurance instead of Uber’s policy.
An Uber accident can leave you with injuries, bills, and unanswered questions. But you don’t have to face this difficult time alone. At Natasha Misra Law, we are committed to helping you through the legal process with confidence. From reporting the accident to negotiating with insurance companies, we are here to support you every step of the way. Reach out to Natasha Misra Law today, and let us help you get what you deserve.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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