Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
You were crossing the street in downtown Milwaukee when a car sped through a turn and hit you. Or maybe you were walking in a Green Bay crosswalk with the signal when someone texting behind the wheel didn’t stop in time. One moment, you’re thinking about groceries or getting home — the next, you’re disoriented, hurt, and unsure of what just happened.
Unfortunately, pedestrian accidents like these happen far too often. Whether in Madison, Appleton, Fond du Lac, or right here in Milwaukee, we’ve seen firsthand how devastating these crashes can be — physically, emotionally, and financially.
At Natasha Misra Law, we represent people injured through no fault of their own. If you’ve been hit by a car as a pedestrian in Wisconsin, here’s what to do next to protect your health and your right to recover.
Your health comes first. Even if you think your injuries are “just bruises,” get checked out by emergency responders or go directly to the hospital. Adrenaline can mask pain, and some serious injuries — like head trauma, internal bleeding, or fractures — may not show symptoms right away.
If possible, call 911 yourself or ask someone nearby. Having police respond also ensures that a formal accident report is created — a vital piece of evidence later on.
If you’re physically able, take photos or videos of the scene. Capture:
Also, try to collect contact information from witnesses. Their perspective can help establish fault and support your claim.
The driver may apologize or try to explain. They may even ask you not to report it — or worse, offer cash to “keep it quiet.” Don’t agree to anything and don’t admit fault, even if you’re unsure what happened.
Insurance companies may use anything you say to minimize or deny your claim. Let the facts — and your attorney — speak for you.
In the days and weeks after the accident, continue to follow up with your doctors. Keep a detailed record of your injuries, medications, physical therapy, missed work, and how the injuries are affecting your life. All of this can be critical in securing fair compensation.
Insurance companies often try to shift blame onto the pedestrian or pressure you into accepting a low settlement — especially if you’re handling the claim on your own.
With the help of a personal injury attorney, you will be able to pursue all available insurance coverage. This includes the insurance company for the at fault. Additionally, you may also be able to seek compensation through your own auto insurance which can also provide coverage to you when you are a pedestrian struck by a vehicle.
At Natasha Misra Law, we fight for your full recovery. We understand the unique challenges pedestrian accident victims face, and we know how to hold drivers and insurance companies accountable. Our law firm works on a contingency fee basis, meaning you don’t pay unless we win.
We also make communication easy for all clients — our team uses a professional translation service that supports nearly any language, including Spanish, Burmese, and Rohingya, so you can feel fully heard and supported throughout the process.
If you were hit by a car while walking in Milwaukee, Madison, Green Bay, Appleton, or Fond du Lac, don’t wait to get the help you need. You deserve to recover — physically, emotionally, and financially — from what happened. Let us know what happened and we can work on getting your case started, contact us today!
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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