Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

After a car accident, it's important that your car gets stored safely while you wait for an insurance appraiser or auto body shop to take a look at it. Your vehicle may be driven away from the scene after a minor accident, but towing could be necessary for a more severe crash.

A car accident attorney can help you navigate the process of towing your car to your preferred destination. They can also help you file an insurance claim, identify who is responsible for the towing costs, and pursue the compensation you deserve.

If you have been injured in a car accident in Wisconsin due to someone else's negligence, Natasha Misra Law will help you handle all aspects, including the vehicle portion of the claim in addition to the bodily injury portion of the claim.  

Who Pays For Towing Cost?

If your car is taken to a tow lot, it is important to note that it can indeed accrue storage costs, which usually means that the tow lot is charging a daily amount for the vehicle being stored at that location. In most cases, as the vehicle owner, you are responsible for arranging and covering the towing and storage expenses. However, if you were not at fault for the accident, the party responsible for the collision would be liable for the storage fees and towing costs.

At Natasha Misra Law, we understand the challenges you may face when dealing with a tow lot. Our dedicated team will guide you through the necessary steps to recover your car from the tow yard. We will provide the assistance and support you need to navigate this process effectively.

Am I Entitled To a Rental?

You may be entitled to a rental car if someone else's negligence caused the car accident. For example, if your vehicle is not drivable but repairable, the responsible party's insurance carrier may be responsible for the cost of renting a vehicle for you during the time your car is being repaired.

At Natasha Misra Law, we recognize the importance of having reliable transportation for your recovery process. Our team is dedicated to working with the insurance company on your behalf to ensure that you receive the appropriate compensation for the rental car expenses while your vehicle is being repaired. We will strive to alleviate any additional burdens you may face during this time.

How a Milwaukee Car Accident Lawyer Can Help

If you are involved in a Milwaukee car accident due to someone else's negligence, Natasha Misra Law can help you with every aspect of your accident.  This includes both the vehicle and injury portions of your case.  Natasha Misra Law will assist you with the vehicle portion of your case at no additional cost to you.  

If you suffered injuries, the attorney will guide you through the insurance claims process to ensure you get compensation for all damages. They will negotiate and handle any complex insurance matters that may arise during the compensation process.

Schedule a Free Consultation With Natasha Misra

As a dedicated personal injury attorney, Natasha Misra works to ensure that you are treated fairly and obtain fair compensation for your bodily injuries and also your vehicle damages. The attorneys serve clients all over Wisconsin, including Milwaukee. If you need help, call Natasha Misra Law at (414) 210-3834 to schedule a free consultation and discover how we can assist.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.