Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
After an accident, one of the most pressing questions you may ask yourself if there is “Whose fault was it?” In a head-on collision, the fault question may seem fairly straightforward - but is it really? In this blog post, we discuss the basics of head-on collisions from a legal perspective.
Head-on collisions are particularly dangerous. They can result in severe injuries, even at low rates of speed. At the very least, the impact may result in whiplash from the driver or passengers being thrust forward suddenly. Injuries may range from broken facial bones to broken ribs and even traumatic brain injuries, internal bleeding, or even death when the impact results in occupants being ejected from the vehicle.
Fault may seem obvious: the driver going the wrong direction is at fault, right? However, it is not always that easy. Many factors can impact liability in a head-on collision. This is why the police report and a proper investigation are so important. Sometimes, there are even third parties at fault like when a roadway is defective or a vehicle malfunctions.
The insurance carrier may try to attribute comparative fault on you, which may affect the damages you can recover. Natasha Misra Law will investigate your accident, uncover all potential sources of recovery, and help you maximize compensation for your injuries.
Many head-on collisions occur on two-way roads without dividers or on rural roads. A driver may cause a head-on collision from simply drifting into oncoming traffic or a driver may intentionally drive in the wrong lane while trying to pass a slower vehicle.
Anytime you are involved in an accident, it is advisable to contact emergency services, especially if someone appears to have been seriously injured. Additionally, it is important to contact the police to secure an accident report. This documentation will be vital for related insurance claims or litigation.
Your lawyer will likely ask you if you exchanged information with the other driver and anyone else involved in the accident. As such, it is wise to take note of the make and model of the cars involved, tag numbers, and driver’s license numbers. If there are witnesses, take down their information, too.
Though the reporting officer or insurance adjuster may take pictures as part of an accident report or investigation, you should take pictures of vehicle damage and the accident scene to document anything pertinent to establishing the cause and liability for the accident.
You may be entitled to recover medical expenses, lost wages or income, and compensation for pain and suffering. Sometimes, you can even recover punitive damages which are awarded by the court to punish the responsible party for causing the accident.
Under Wisconsin law, you have a limited time from the date of the accident to file a lawsuit before the claim is barred under the statute of limitations. As such, if you have been injured in an accident, contact an experienced car accident attorney as soon as possible.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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