Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
You were in an accident, and haven’t heard anything from the other person’s insurance company. Why?
If you've been in a car accident in Appleton, Milwaukee, or anywhere else in WI, you may be wondering why the insurance company has been silent. This can be a frustrating and confusing experience, especially when you're dealing with injuries and other challenges after the crash that was not your fault. Natasha Misra Law is here to tell you some of the common reasons why insurance companies delay or avoid contacting accident victims, and what you can do to protect your rights.
There are many causes for radio silence from the insurance companies. Let’s look at some of the reasons your accident claim might be slowed down:
No Insurance Coverage: Sometimes, the person responsible for the accident may not have insurance coverage at all. This situation leaves the insurance company with no ability to process a claim or reach out to you for settlement.
Unreported or Unopened Claim: After an accident, the responsible party may delay reporting the incident to their insurance company, or the claim may not have been formally opened yet. This delay can result in a lack of communication from the insurer.
Pending Accident Report: Insurance companies typically rely on official accident reports to verify details and proceed with claims. If the accident report is still pending or incomplete, the insurer may hold off on contacting you. It can be something as simple as a large backlog at the local police department that is holding your claim up.
Insurance Information Issues: Sometimes, the at-fault party may have provided incorrect or incomplete insurance information after the accident. This can lead to delays as the insurer works to verify coverage and establish communication with the affected parties.
If it seems like the insurance company is avoiding you, it might be time to seek out legal representation. An experienced Wisconsin car accident lawyer can advocate for your rights, track down any applicable insurance coverage, negotiate with insurance companies on your behalf, and help ensure you receive fair compensation for your injuries and damages.
Your attorney will handle communication with the insurance company, review any settlement offers, and advise you on the best course of action. With legal representation, you can focus on your recovery while your lawyer works to secure a favorable outcome for your case.
Don't wait on your claim any longer. Contact Natasha Misra Law today to schedule a free consultation and discuss your legal options. Our team is dedicated to helping accident victims through the legal process and get the compensation they deserve. It’s what we do. Let us fight for you while you focus on healing. Reach out now to get started.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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