Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.
At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.
Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:
Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.
A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.
Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.
Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.
Understanding the “why” behind a denial helps you and your lawyer identify the next step.
A denied claim is not the end of the road. Here’s what you can do:
1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:
Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.
Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.
Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.
Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.
2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:
Specific Policy References – Pay attention to the insurance terms they cite.
Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.
3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:
Accident Reports – Always get an official police report.
Medical Records – Keep detailed documentation of your injuries, treatments, and costs.
Witness Statements – Independent accounts can confirm what happened.
Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.
A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.
Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.
A car accident can seriously impact your life - especially when someone else’s negligence is to blame. From the pain of serious injuries to mounting medical bills, it may feel as though you will never fully recover.
There are several important steps you need to take to ensure you are protecting your right to compensation in the wake of a serious car accident. Fortunately, you can hire a personal injury attorney who works with car accident victims who can help you every step of the way.
In this blog post, we will walk through some of the key steps that car accident victims should take in order to recover physically, emotionally, and financially.
The very first step you should take in a car accident in Milwaukee is to call the police - no matter how serious (or seemingly minor) your injuries are.
The responding officer will record the details of the incident and capture them in an official accident report. You will be able to request a copy of this report from the Milwaukee Open Records Office. Once you make the request, the copy will be mailed or emailed to you.
If you are unsure of how to request a car accident report in Milwaukee, your attorney will obtain a copy of the report. The report will contain important information such as the name of the at fault party, insurance information, and the names of any witnesses.
As soon as possible after the accident, be sure to also take photos of the accident scene - including your injuries and the damages to both vehicles. Additionally, speak to any eyewitnesses. Take down their contact information and names in the event you need to speak to them later about their recollection of the accident.
If you are unable to take photos of the damage at the scene of the accident, you should take photos of any damage to the vehicles or injuries shortly after the accident.
Never delay seeking necessary medical treatment after a car accident. Regardless of whether you think you can receive compensation for your car accident injuries, seek any and all treatment that you need. This will allow you to heal physically while creating a record of the injuries you sustained.
If you have questions about medical treatment after a car accident, your attorney should be able to help. At Natasha Misra Law, we make sure that our clients receive the medical care they need to fully recover.
As soon as possible after the accident - and once you’ve received the medical treatment you need - assess the damage to your vehicle. At Natasha Misra Law, we also help our clients with the process of repairing or replacing their vehicle at no additional fee.
No matter how serious your accident, it is recommended that you speak with an experienced Milwaukee car accident attorney. Your attorney will file the necessary insurance claims to seek compensation for your physical, emotional, and financial damages.
Numerous complications can arise when it comes to filing a claim. If the other driver was uninsured, you may choose to file a claim for your own uninsured motorist coverage, but often, insurers will limit the amount owed to you. And when you file a claim against the other driver’s insurance if he was insured, adjusters often limit your damages award as much as possible in order to protect their bottom lines.
A skilled personal injury attorney can investigate the facts of your case, request an accident report, collect your medical records and bills, and present your file in a way that maximizes your settlement amount.
If you’ve been injured in a car accident, contact Natasha Misra Law today to schedule a free consultation.
My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.
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