Rideshare apps like Uber and Lyft have become part of everyday life in Milwaukee. But when an accident happens, it is assumed that the rideshare company’s insurance will take care of everything. Unfortunately, that’s not always the case. Rideshare companies often deny claims, leaving injured drivers and passengers feeling frustrated and unsure of what to do next.

At Natasha Misra Law, we know how disruptive this can be. Our rideshare accident lawyers helped clients across Wisconsin navigate denied claims, and we’re here to explain your options and how to move forward.

Why Rideshare Claims Get Denied

Before looking at solutions, it’s important to understand why a rideshare company might reject your claim. Common reasons include:

Disputes Over Fault – If there’s any question about who caused the crash—the rideshare driver, another motorist, or even both—companies may deny coverage.

A Different Policy Applies - If you receive a denial, there may be a different insurance policy that applies to the facts of the particular accident.  

Lack of Documentation – Missing police reports, incomplete medical records, or other gaps in evidence can give insurers an excuse to push back.

Policy Exclusions – Rideshare policies are complicated. Depending on whether the app was on, off, or waiting for a ride, different coverage rules apply.

Understanding the “why” behind a denial helps you and your lawyer identify the next step.

Steps to Take After a Denied Rideshare Claim

A denied claim is not the end of the road. Here’s what you can do:

1. Consult with a Rideshare Accident Lawyer: Talking with an attorney should be one of your first moves. A Milwaukee rideshare accident lawyer can:

Evaluate Your Case – Review the accident details and the denial letter to identify weaknesses in the company’s reasoning.

Sort Our Insurance Coverages - An experienced attorney can look at all available insurance policies and see which apply to the circumstances of the accident.  

Explore Options – From negotiations to filing a lawsuit, your lawyer will help you understand the best path forward.

Build Evidence – Lawyers know what records, statements, and reports are needed to make your case stronger.

2. Review the Denial Letter Carefully: Rideshare companies are required to explain why they’re denying your claim. Look for:

Specific Policy References – Pay attention to the insurance terms they cite.

Requests for More Information – Sometimes a denial isn’t final. Providing additional documentation may change the outcome.

3. Strengthen Your Documentation: A solid paper trail makes it harder for companies to avoid paying:

Accident Reports – Always get an official police report.

Medical Records – Keep detailed documentation of your injuries, treatments, and costs.

Witness Statements – Independent accounts can confirm what happened.

Local Considerations for Milwaukee Riders

Wisconsin uses a fault-based insurance system. That means the driver (or drivers) responsible for the crash must cover damages. In a rideshare accident, this often involves multiple parties: the rideshare driver, another motorist, and the rideshare company itself. Proving fault clearly is one of the most important parts of a successful claim.

Contact Natasha Misra Law and Get a Lawyer Who’s Not Just Another Suit

A denied rideshare claim can leave you feeling like you’ve run out of options. But you don’t have to face Uber, Lyft, or their insurance companies alone. At Natasha Misra Law, we fight for injured passengers across Milwaukee, Madison, Appleton, Green Bay, and surrounding areas. We’ll review your case, explain your options, and take on the insurance companies so you can focus on healing.

Contact us today for a free consultation. Don’t let a denied claim stand in the way of your recovery. Take the first step toward justice with Natasha Misra Law.

Getting into a car accident can have a major impact on your life. You car may be damaged. You may suffer from traumatic injuries. You may even have to miss work. If you have been injured in a car accident caused by another driver, then you have the right to seek compensation from the at-fault driver’s auto insurance.

But what happens if you are injured in a hit and run accident and cannot locate the responsible driver? Although you may not be able to seek compensation from the hit and run driver’s insurance, you can still find financial recovery for your injuries through your own uninsured motorist coverage.

Is It Illegal To Hit And Run?

In Wisconsin, it is illegal to flee the scene of a car crash. In fact, drivers involved in a car accident are legally required to stop their vehicles. Failing to stop after an accident could lead to criminal penalties ranging from misdemeanor to felony charges. In hit and run accidents involving injuries, criminal charges could result in mandatory jail time. Even with these harsh criminal penalties, hit and run accidents still occur every day throughout the state.

What Should I Do If I Am Injured In A Hit And Run Accident?

If you are injured in a hit and run accident, the first thing you should do is call law enforcement. Law enforcement officers who respond to the scene of the crash will help you receive any emergency medical attention you need following the accident. In addition, they will investigate what happened, write an accident report and attempt to find the driver responsible for the accident.

What Happens If The Hit And Run Driver Is Never Found?

If police are able to identify the driver, then you may be able to recover compensation from the driver’s insurance policy. However, if the hit and run driver cannot be found, then it will be impossible to seek recovery from their insurance policy.

In the event that police cannot find the other driver, there are other sources of compensation for your injuries. In Wisconsin, all drivers are required to carry uninsured motorist coverage that would help cover medical expenses, wage loss, pain and suffering and other associated costs in the event that you are in a hit and run accident.

Do I Need To Hire A Hit and Run Attorney?

It is advisable to hire a Milwaukee personal injury attorney to represent your interests when filing a hit and run claim against your own insurance company. Although you have paid for your uninsured motorist coverage, your insurance company will do everything they can to limit the amount owed to you in the event of a hit and run accident. An experienced Milwaukee personal injury attorney will investigate the facts of your case, request an accident report, collect medical reports and maximize your settlement.

If you have been injured in a hit and run accident, contact Natasha MIsra Law today to schedule a free consultation.

Natasha Misra

My law practice is dedicated to helping people who have suffered injuries in accidents which were not their fault. Born and raised in Milwaukee, I come from a family of medical professionals. My background and experience help me understand and represent individuals injured in accidents.